Shipping policy

Shipping Policy – Aura Gem Farm

At Aura Gem Farm, we are committed to delivering your handcrafted jewelry made from natural semi-precious gemstones safely and efficiently. Please review our shipping policy below:

1. Processing Time

  • Orders are typically processed within 1–3 business days after payment is confirmed.

  • Each piece is carefully inspected before shipping to ensure the highest quality.

2. Shipping Methods & Delivery Time

  • We offer standard and, where available, expedited shipping options.

  • Estimated delivery times:

    • Domestic: 5–10 business days

    • International: 10–20 business days (may vary depending on customs)

3. Shipping Costs

  • Shipping charges are calculated at checkout based on your location and the selected shipping method.

  • Free or discounted shipping promotions may apply from time to time.

4. Tracking Your Order

  • Once your order ships, you will receive a tracking number via email to monitor your shipment.

  • Please allow 24–48 hours for tracking updates to appear.

5. International Orders

  • Customers are responsible for customs duties, taxes, or import fees imposed by their country.

  • Delivery times for international shipments may vary due to customs processing.

6. Lost or Damaged Packages

  • Aura Gem Farm carefully packages every order to prevent damage during transit.

  • If your order arrives damaged or lost, please contact us immediately at [your contact email] with your order details. We will work with you to resolve the issue promptly.

7. Contact Us

For any questions about shipping, please reach out to us at:
Email: auragemfarm@gmail.com