Terms of service

Terms of Service – Aura Gem Farm

Welcome to Aura Gem Farm! By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. General

Aura Gem Farm sells handcrafted jewelry made from natural semi-precious gemstones. By placing an order, you confirm that you are at least 18 years old and capable of entering into a binding contract.

2. Orders and Payments

All orders are subject to availability and confirmation of the order price.
We accept payments through the secure methods listed on our website.
You are responsible for providing accurate shipping and billing information.

3. Shipping and Delivery

We strive to process and ship orders promptly. Estimated delivery times are provided at checkout.
Aura Gem Farm is not responsible for delays caused by carriers or customs for international orders.

4. Returns and Exchanges

At this time, we do not accept returns or exchanges.
If your order arrives damaged or defective, please contact us at auragemfarm@gmail.com with your order details and photos. We will work to resolve the issue promptly.

5. Product Information

We make every effort to display accurate images and descriptions of our products.
Since our jewelry is made from natural stones, slight variations in color, size, and pattern may occur, making each piece unique.

6. Limitation of Liability

Aura Gem Farm is not liable for any damages resulting from the use of our products.
Our liability for any defective product is limited to replacement or repair at our discretion.

7. Intellectual Property

All content on the Aura Gem Farm website, including images, text, and logos, is the property of Aura Gem Farm and is protected by copyright laws.

8. Changes to Terms

Aura Gem Farm reserves the right to modify these Terms of Service at any time. Changes will be posted on the website, and continued use of our site constitutes acceptance of the updated terms.